Returns & Exchanges
At Strong Coffee Company, we want you to be fully fueled and satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy for unopened products to ensure you get the quality you deserve.
Check Eligibility
Ensure your item is unopened, in its original packaging, and purchased within the last 30 days to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the items you wish to return and clearly write your RMA number on the outside of the shipping box.
Ship and Track
Send your package to our distribution center using a trackable shipping service; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing